How do I return an item?

All merchandise listed is given as a gift for a donation of a specified amount. The Pablove Foundation does not accept returns of merchandise received for donations.

We will gladly exchange unworn and unused merchandise for the same item in a different size within 7 calendar days of the delivery date. After 7 days no exchanges are allowed. Please include your original sales receipt so we may process the exchange.

Definition of unworn and unused merchandise is:
• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.

Customer is responsible for all shipping costs if seller is not at fault.
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